1.1 Evaluate how the development of technology and digital collaboration impacts the design and delivery of learning and development over time
Guideline
Students should explain technology advances: moving from Computer Based Training (CBT), use of PowerPoint Presentations and PDFs to use of e learning and webinars, and further use of complex machine learning, Artificial Intelligence, VR and learning simulators.
Further, students explain the differences between Learning Management Systems (LMS) and Learning experience Platforms (LXP). The strengths and weaknesses of each are as follows;-
LMS Strengths
- Supports effective distribution of class materials
- Remote learners can easily access learning materials
- Enhance sharing of feedback between the facilitators and learners
LMS Weaknesses
- Emphasise on reading and listening
- Lacks personalisation and learner engagement
LXP Strengths
- Advanced and immersive collaborative and social learning environment
- Learners work from their own timelines
LXP Weaknesses
- Lacks administration functionality
- Technical challenges that limit quality of learning
1.2 Evaluate the risks and challenges technology-based learning and development poses and how these are being addressed for organisations, L&D professionals and learners
Guideline
Risks and challenges that technology-based learning poses for organisations
- Data protection issues such as hacking and security threats
- Reduced control over L&D processes
- Accessibility of the staff members to systems in and out of work
- Challenges in system implementation and ownership
- Opportunities to offer devices for personal activities.
Risks and challenges that technology-based learning poses to L&D professionals
- Change in skills requirements for L&D experts
- Stakeholder relationships with vendors
- Remote availability
- Security and health issues
Risks and challenges that technology-based learning poses to learners
- IT skills requirements
- Greater need for self-direction
- Technology availability
- Impact on personal life
2.1 Assess the different types of digital learning content including the applications of each
Guideline
Students explain the choice of synchronous and asynchronous learning
Synchronous learning occurs in real-time where facilitators and learners engage in direct learning interactions. Asynchronous learning is self-paced learning where learners access learning materials at their convenience.
Examples of digital learning content include;-
- E learning
- Videos
- Slideshows
- Screencasts
- Podcasts
- Animations
- Curated content
- Virtual reality simulations
Students should explain the advantages and disadvantages of each.
2.2 Evaluate how the choice of digital learning content impacts learner engagement and meets identified needs
Guideline
Students explain the factors that make digital content engaging. They include;-
- Knowing your learners
- Setting learning objectives that are clear
- Make digital learning interactive
- Make learning courses visually appealing
- Provide meaningful experiences
Further, students explain methods of measuring impact of digital learning materials against a specific need. Examples;-
- Facilities for monitoring or measuring learner engagement
- Learners understanding the concept of bias such as gender stereotyping and cultural bias
- Students explain strategies for avoiding bias and checking materials against bias.
3.1 Compare systems for delivering live online learning activities, including their key facilitation functions
Guideline
Students compare two systems for delivering live online learning. Examples include;-
- Adobe Connect
- Microsoft Teams
- GoToMeeting
- Zoom
Students further explain the functionalities below and their strengths and weaknesses such as;-
- Breakout Rooms Functionalities
- Chat Functionality
- Recording Functionality
- Video Sharing
- Whiteboard Sharing
3.2 Discuss how facilitation of a live online learning activity can differ from facilitation of a face-to-face learning activity and the implications of this for facilitators, learners and learning administration
Guideline
Students explain the differences in online and face-to-face learning, and the implications on;-
Facilitators
- Kind of activities that they undertake
- Facilitators proximity to learners
- Facilitators’ capability to gauge learners’ responses
- Facilitators collaboration activities
Learners
- Learner engagement level
- Technology expertise among the learners
- Good connectivity and availability of systems that enhance learning
- Uncontrolled interruptions
Leaning administration
- Preparation and issuing of instructions to join in learning sessions
- Role in providing induction to new learners
- Providing technical support during the learning process
3.3 Assess the main skills required to facilitate online learning, including reference to your own development plan
Guideline
Examples of skills include;-
- Preparation of learners
- Managing learners remotely
- Ability to engage in collaborative learning
- Facilitate breakout rooms
- Managing technological issues
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