CIPD Level 5_5CO01 Organisational performance and culture in practice


5CO01 is a unit that examines the relationship between an organisation’s structure and the wider commercial context. It discusses all the factors and trends of delivering change and organisational performance. The unit helps the learners understand the impact of having a business strategy and an effective organisational culture. This unit explores the linkages between a company’s internal structure and the larger business landscape. It emphasises the various factors and currents, such as digital advancements, that affect business strategies and workforce planning. It also recognises the impact of organisational culture, employee well-being, and behaviour on implementing change and enhancing organisational performance.

Learning objectives

The main aim of this unit is to help learners develop skills in the following areas:

  • The relationship exists between organisational structure, strategy, and the operating business environment.
  • You will examine external elements and patterns and evaluate the organisation’s priority areas and challenges, including the extent of technology used. Explain theories and human behaviours in an organisation and the factors.
  • You will also comprehend theories and frameworks of organisational and human behaviour and the factors that drive change.
  • You will study the methods for creating diversity and inclusivity to foster a positive work environment.
  • You will assess the connection between the various stages of an employee’s career and your work and examine how people management practices support larger organisational strategies and customer needs. You will focus on how to meet internal customer demands and align business objectives with customer requirements.


The relationship between organisational design, plans and physical work environment

Students will learn the following:

  • The pros and cons of different organisational designs and why they should be reinforced.
  • The variations in products, services, and customers among different types of organisations.
  • How to examine the relationships between organisational strategies, methods of generating income, products, services, and customers by analysing how external factors and business conditions impact corporate strategies, organisational image and performance, strategy formation and execution, revenue-generating modes, and the process of developing strategies.
  • How to identify the forces and elements that affect the external environment of an organisation
  • How to analyse the current priorities, challenges, and underlying causes facing the organisation such as design, work arrangements, and new products and services.
  • The impact of human behaviour on a company’s structures and processes.
  • The extent of technology uses in an organisation and its impact on work.

Organisational culture and actual outlook of the way people behave at work

Students will gain a better understanding of the following;

  • The organisational culture and the actual behaviour of employees in the workplace.
  • How to analyse human and organisational behaviour by examining behaviour models in team performance to understand the organisational culture.
  • The drivers of change and the impact of those changes.
  • Various change management methods, such as Lewin’s change model and Kotter’s change model.
  • The importance of diversity and inclusion in the workplace for creating a positive work environment.
  • How to evaluate organisational culture and theories, identify the stages of culture within an organisation, and understand different cultural classifications.
  • The effect of people’s practices on organisational culture and behaviour, such as beliefs and values, trust, rewards, attitudes
  • The significance of employee well-being in the workplace and the factors influencing it, such as employee engagement, job satisfaction, and motivation.

The impact of people practices in attaining organisational goals and objectives

Students will learn the following;

  • The evolution of people’s roles in the different stages of the employee lifecycle, such as attraction, recruitment, induction, engagement, succession, exit, and post-employment connections.
  • The relationship between the employee lifecycle and work life is thoroughly evaluated.
  • The connections between people practices and various organisational aspects, such as human resources, learning and development, and how they support the implementation of organisational strategies
  • The current themes influence people’s work practices in different work settings and environments.
  • How to consult and engage with internal clients to understand their needs, including conducting a stakeholder analysis, communication processes, and activity need analysis.
  • Components of project planning strategies include planning, project management, and developing strategies for successful project completion, such as regular communication with stakeholders and monitoring and evaluation activities.

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