Students will be required to provide a formal business report of approximately 2500words. The following is a guide to answering the 5CO01 assignment Task One Questions.
AC 1.1 An evaluation of the advantages and disadvantages of two different types of organisational structures in different types of organisations, the range of products, services and customers associated with each, and how they link to organisational purpose.
Students will differentiate two structures, either Hierarchical, Matrix, Functional and Horizontal organisational structures.
When answering this question, students may refer to the structure in the organisation where they work from, and describe the products and services provided in their organisation. Students will explain the advantages and disadvantages of the organisational structure and then link the structure to the organisation’s purpose.
The students will then describe the second organisational structure, the advantages and disadvantages, and provide a paragraph explaining the differences between the selected structures.
Example: Tesco has a hierarchical structure with many departments forming many layers that are managed from the top.
Starbuck’s Coffee has a functional structure with different departments operating to complete different job functions such as HR, Marketing and Finance. Advantages include specialisation, accountability and clarity of employee roles and responsibilities. Disadvantages include challenges related to employee collaboration, lack of good co-ordination and ineffective flow of information.
AC 1.2 an analysis of the way in which organisational strategy should be linked to products, services, customers and revenue.
Students will identify how organisational goals link to organisational products and services, the target for the sale of the products to enhance organisational survival and growth.
Students will explain how organisational strategies link to customers, with the aim of meeting customer’s needs and establishing customer loyalty.
Students will explain how organisational strategies link to revenue generation to enhance organisational growth and survival, as well as management of risks.
Example: Students will explain how BMC’s strategic goal is linked to the sale of different food products and the customers in Manchester and other locations as well. Students may refer to OGSM Model while answering this question.
1.3 An analysis of the current and ongoing impact on organisations of the range of external factors and trends.
Students answer this question by considering the analysis models such as PESTLE, STEEPLE, SWOT, BCG or Porter’s Five Forces Model.
From the models, students identify external factors that may affect BMC operations in Manchester.
Example: PESTLE analysis tool evaluates the following elements:- Political (tariffs, political stability), Economic (Covid-19 pandemic, economic growth or decline), Social (lifestyle, culture and norms), Technological (Artificial intelligence, social media), Legal (Employment regulations, labour market laws) and Environmental (Sustainability, green policies, CSR). Refer to https://www.cipd.co.uk/knowledge/strategy/organisational-development/pestle-analysis-factsheet. Students should then consider how these factors impact the business and HR operations at BMC.
Examples of external trends that may BMC business include:- Flexible working hours and employee demographics.
1.4 An assessment of two current issues and causes that identify key priorities within organisations that will affect product/service delivery, and the impact this may have on people practice and solutions.
Issues affecting product/service delivery may include organisation restructuring, new product or service development, new technology developments, new staff and customer initiatives and skills shortage among others.
3.3 The impact that the issues have on people practices and solutions are analysed to help shape the area of work among the people and in the organisation. Themes moulding people practices include employee mental well-being, globalisation, new technology, flexible working and nationalisation.
Example: Students discuss issues affecting BMC operations, such as failure of the business to consider people and their well-being, thus resulting to low levels of employee satisfaction and employee turnover. Impact to people practice is that employees become demotivated and thus fail to perform. Solutions would be to develop strategies effective to retain employees through effective workforce planning. Expected positive outcomes would be increased productivity and performance, recruitment of qualified personnel or experts to carry out different organisation roles and responsibilities.
1.5 An explanation of the ways in which people practices can impact on organisational systems and structures, and therefore affect the effective employment, management and development of people
Organisational systems can be closed or open. Students differentiate between the open and closed systems.
Students will explain how people practices can affect effective employment.
Students will explain how people practices can affect and improve people management.
Students will explain how people practices can affect development among people in organisations.
The students should provide a paragraph of the potential impacts that organisational structures and systems have on employee recruitment, talent management and priorities in the organisation.
1.6 An exploration of the impact that technology has on people, work and working practices, and the current and emerging scale of the use of technology within organisations.
Technology impacts work systems in developing new products and services as well as on improving worker efficiency and well-being. Students should refer to CIPD article on technology and the future of work https://www.cipd.co.uk/knowledge/work/technology/emerging-future-work-factsheet.
Students will explain how technology impacts work, work practices and people in organisations, and explain how technology has evolved to enhance innovation and creativity at work.