Introduction to 5CO03 Unit
5CO03 Professional Behaviours and Valuing People focuses on determining the people professional’s roles in building positive working relationships. They achieve this by analysing their ethical practices and other core behaviours that improve people’s performance. The unit provides insight on how people professionals should apply their personal and ethical values to create an ethical culture and make proper decisions that positively influence others and the organisation. Issues relating to inclusivity and collaboration at work have been explained in the unit and the benefits that these have to the organisation and the people. The unit also focuses on analysing people development as they evolve in an organisation. People professionals should be committed to learning to gain more skills to improve their work performances.
Task One: Presentation on Ethical Practice in Business
Task one assignment is a presentation with 1-2 slides for each assessment criteria and presenter notes. The presentation aims at explaining the importance of ethical practice in improving workplace relationships.
AC 1.1 Define the term professional and explain the requirements of a people professional.
The question requires learners to define the term “professional”. A professional is an individual who practices and uses knowledge and skills to perform their tasks and compete for their duties. People professionals are experts in influencing and inspiring people, who use the core behaviours in the CIPD Professional Map to guide their actions.
Learners should mention the designing and development of the CIPD Professional Map. This framework has evolved to explain the principles, evidence and outcomes that people professionals need to champion for better work and improve working relationships.
AC 1.2 To help explain what is meant by ethical values, give at least three examples of your values and how this affects how you work and develop working relationships.
Examples of the personal values that students should discuss are;-
- Evidence-based decision-making
- Professional integrity
Learners explain how personal values help them work and make appropriate decisions that create professional value. In addition, these personal values provide insight into the behaviours and values that shape working relationships. Learners should also explain valuing cultural differences and different people’s expectations.
AC 1.3, 1.5 Drawing upon work or personal examples, analyse how you could/have;- Contributed to discussions to ensure people practices are applied, How you can effectively communicate to engage and influence others, and how you might raise issues with situations such as organisational policies and approaches to leadership that conflict with legislation or ethical values.
AC 1.3 requires learners to explain why people professionals should be informed and use their personal values to engage in discussions courageously. People professionals should have a voice and should speak up to ensure that the human resources, organisation design, and learning and development concepts are fulfilled to create value for all workers. Important issues to discuss in this question are how organisations engage businesses, economies and society while seeking to champion better working lives.
Engagement in the workplace focuses on establishing suitable communication styles and platforms to enhance information exchange. Significant variations to consider when communicating include tone and pacing, attention when communicating, consideration of communication skills, and evidence when communicating and making decisions.
Learners answering AC 1.5 should raise issues by considering the organisational policies and evaluating the different leadership styles that might cause conflict. People professionals should look into the different styles of conflict, the legal matters and the ethical values that determine when and how to raise issues. For example, people professionals should raise issues that conflict with ethical values when organisations face the challenge of whistleblowing.
AC 2.1 Drawing on relevant theory, provide a robust argument that includes both the business and human benefits of people at work feeling included, valued and treated fairly
Benefits of including, valuing and treating others fairly include;-
- Improved job satisfaction
- Positive corporate reputation
- Employee retention
- Improved ways of handling conflicts
- Reduced absenteeism and sickness
- Improved work effectiveness and efficiency
After explaining the benefits of valuing and including people at work, learners should explain relevant theories that emphasise valuing and including people. Examples of theories that the students should discuss are;-
- Maslow’s hierarchy theory
- Worker engagement
- Worker wellbeing
- McLelland theory
- David Rock theorist
AC 2.2, 2.3 Identify a people practice initiative that has been put in place in response to internal and external feedback, set up the purpose of the initiative and explain the impact of the initiative.
An example of a people practice initiative is the learning and development initiative, which develops from feedback and engagement among employees. People professionals work with partners and collaborate with them to design solutions to the issues and initiatives examined to deliver the best effective solutions.
The learners should explain the impacts of formal and informal feedback on promoting engagements at work. Different engagement methods that people professionals use are emails, documentary exchanges that help identify feedback, discussions among professionals, and consultations.
The impact of solutions to influencing and engaging people in an organisation is a realisation from the evaluation of how solutions either;-
- Create an opinion change
- Help create the need for people to accept change
- Drive change when necessary
Learners then complete the assessment by analysing how solutions recognise different people and organisational needs to create positive organisational impacts. After completing the assesment, the students should be prepared to complete task two of 5CO03 assignment.